We deliver lighting products across Australia. Delivery charges are calculated at checkout. Some bulky products and remote-area deliveries may require a revised freight quotation. We will contact you before dispatch if any additional freight charges apply.

Available products are generally dispatched within 1–3 business days. Delivery normally takes an additional 2–10 business days, depending on the delivery location, supplier location and size of the products. We will contact you if an item has a longer lead time.

We use a range of national freight carriers and local couriers. The carrier is selected based on the size of the order and the delivery location.

Please contact us before returning any product. Returns are assessed in accordance with our Terms and Conditions and may be subject to supplier approval, return freight and restocking charges. Products must not be installed, used or damaged unless the product is being returned due to a fault.

Our lighting team can help confirm specifications, compatibility and product availability before you order. Call us on (02) 9517 2701 or email sales@ecosmartlighting.com.au.